Privacy Policy

Flexera Privacy Policy

Flexera operates this store and website, including all content, features, tools, related products, and services (the “Services”), to provide customers with an online shopping experience. Flexera uses Shopify technology to deliver these Services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. In the event of a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy shall prevail with respect to the handling of personal information.

By accessing or using the Services, you confirm that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” means any data that identifies you or can reasonably be linked to you. Depending on how you interact with our Services, we may collect the following categories of personal information:

  • Contact Information: Name, billing address, shipping address, phone number, and email address.

  • Payment Information: Payment method details and transaction confirmations (payments are securely processed by third-party payment providers; we do not store full payment details).

  • Account Information: Username, password, account preferences, and settings.

  • Transaction Information: Products viewed, added to cart, purchased, returned, or exchanged.

  • Customer Communications: Information provided when you contact us for support or inquiries.

  • Device and Usage Information: IP address, browser type, device identifiers, and information about how you interact with the Services.

2. Sources of Personal Information

We collect personal information from the following sources:

  • Directly from you when you place an order, create an account, or contact us.

  • Automatically via cookies and similar technologies while browsing or using the Services.

  • From service providers and partners who help us operate the store (such as Shopify and payment processors).

3. How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing and Managing Services: Processing orders, payments, shipping, returns, and exchanges.

  • Personalising Your Experience: Remembering preferences and recommending products.

  • Communicating with You: Sending order confirmations, service messages, and responding to inquiries.

  • Marketing and Promotions: Sending promotional communications where permitted by law.

  • Security and Fraud Prevention: Protecting our store, customers, and transactions.

  • Legal Compliance: Complying with applicable laws and enforcing our terms and policies.

4. How We Share Personal Information

We may share your personal information in the following situations:

  • With Shopify and trusted service providers who help us operate the Services (payment processing, shipping, analytics, and IT support).

  • With marketing and advertising partners, in accordance with their privacy policies.

  • When required by law, legal proceedings, or government requests.

  • In connection with a business transaction such as a merger or restructuring.

We do not sell your personal information.

5. Relationship with Shopify

Our store is hosted on Shopify. Shopify processes personal information to provide and improve their services. For more information, see Shopify’s Privacy Policy.

6. Children’s Privacy

The Services are not intended for children, and we do not knowingly collect personal information from minors.

7. Data Security and Retention

We implement reasonable security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, and resolve disputes.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your personal information

  • Request data portability

  • Object to certain processing activities

To exercise your rights, contact us using the details below.

9. International Data Transfers

Your personal information may be transferred and processed in countries outside your country of residence. Where required, we use appropriate safeguards, such as Standard Contractual Clauses, to protect your data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

11. Contact

If you have questions about this Privacy Policy or wish to exercise your data protection rights, contact us:

Email: flexxeraa@gmail.com
Address: Carrer Closa Nova, Tarragona, 43761, Spain